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2024年4月(yue)30日，河南交投商羅高(gao)速公(gong)路(lu)有(you)限公(gong)司負責(ze)人(ren)一(yi)行(xing)(xing)來到(dao)新(xin)縣工(gong)(gong)(gong)程(cheng)(cheng)建(jian)設(she)(she)項目審(shen)(shen)批(pi)(pi)審(shen)(shen)查中(zhong)心，為雞(ji)商高(gao)速段(duan)的將軍縣服(fu)(fu)(fu)務區辦理(li)不動(dong)產(chan)權證(zheng)、建(jian)筑工(gong)(gong)(gong)程(cheng)(cheng)規劃許(xu)可證(zheng)等相關業(ye)(ye)務。工(gong)(gong)(gong)程(cheng)(cheng)建(jian)設(she)(she)項目審(shen)(shen)批(pi)(pi)服(fu)(fu)(fu)務工(gong)(gong)(gong)作(zuo)(zuo)專班(ban)與企(qi)業(ye)(ye)負責(ze)人(ren)具體交流(liu)(liu)后(hou)(hou)發現(xian)該(gai)(gai)企(qi)業(ye)(ye)屬于異地辦公(gong)，在資料準備(bei)方面(mian)有(you)缺(que)漏，項目又即將開工(gong)(gong)(gong)。在了(le)解到(dao)該(gai)(gai)企(qi)業(ye)(ye)的實(shi)際困難后(hou)(hou)，工(gong)(gong)(gong)作(zuo)(zuo)專班(ban)在辦理(li)業(ye)(ye)務的過程(cheng)(cheng)中(zhong)充分發揮(hui)“定制(zhi)服(fu)(fu)(fu)務+全程(cheng)(cheng)包(bao)辦”服(fu)(fu)(fu)務功能，為企(qi)業(ye)(ye)提供保姆式(shi)服(fu)(fu)(fu)務，結合企(qi)業(ye)(ye)現(xian)有(you)材料準備(bei)情況，為企(qi)業(ye)(ye)定制(zhi)全流(liu)(liu)程(cheng)(cheng)審(shen)(shen)批(pi)(pi)方案，實(shi)行(xing)(xing)“一(yi)對一(yi)”“點對點”“一(yi)企(qi)一(yi)策”精準靠前幫(bang)辦代辦服(fu)(fu)(fu)務，并采用“容缺(que)辦理(li)+告知承諾”方式(shi)為企(qi)業(ye)(ye)先(xian)行(xing)(xing)辦理(li)，該(gai)(gai)企(qi)業(ye)(ye)也在當天(tian)3個(ge)小時內順利(li)拿到(dao)了(le)不動(dong)產(chan)權證(zheng)、建(jian)筑工(gong)(gong)(gong)程(cheng)(cheng)規劃許(xu)可證(zheng)、施工(gong)(gong)(gong)許(xu)可證(zheng)3個(ge)證(zheng)件，解決了(le)燃眉之急(ji)，真正實(shi)現(xian)了(le)“拿地即開工(gong)(gong)(gong)”。
在辦(ban)(ban)理業(ye)(ye)務(wu)期間(jian)，包(bao)辦(ban)(ban)專(zhuan)(zhuan)(zhuan)員適時(shi)(shi)為企(qi)(qi)業(ye)(ye)介紹了(le)新縣施(shi)工圖審查政府購買服(fu)務(wu)等惠企(qi)(qi)政策，企(qi)(qi)業(ye)(ye)代表對新縣全(quan)心全(quan)意(yi)助企(qi)(qi)惠企(qi)(qi)、大力(li)優(you)化(hua)營商環境的(de)工作表示了(le)高度贊揚。同時(shi)(shi)，在企(qi)(qi)業(ye)(ye)后續資料準備過程(cheng)中，幫辦(ban)(ban)專(zhuan)(zhuan)(zhuan)員會通過現場(chang)解(jie)答、電話專(zhuan)(zhuan)(zhuan)線、企(qi)(qi)業(ye)(ye)微信等渠道積(ji)極為該企(qi)(qi)業(ye)(ye)提供(gong)遠程(cheng)政策服(fu)務(wu)、流(liu)程(cheng)指引、咨詢輔(fu)導、釋疑解(jie)惑(huo)等優(you)質(zhi)便(bian)捷服(fu)務(wu)，全(quan)程(cheng)指導規范企(qi)(qi)業(ye)(ye)網上申辦(ban)(ban)事項。
新(xin)縣(xian)住建局有關負責人(ren)表(biao)示(shi)，企業滿意(yi)度(du)就是我(wo)們改革的(de)金標準(zhun)，我(wo)們將專(zhuan)注于提升審批(pi)效能，改善(shan)服務質量，真正把企業和人(ren)民(min)群眾的(de)小事(shi)當(dang)作自(zi)己的(de)大事(shi)來抓(zhua)，以實(shi)際行動踐行我(wo)們對熱忱服務與清正廉潔(jie)的(de)承諾。
